criterionforum.org

Zot! wrote: Wed Jul 23, 2025 2:28 pm

omegadirective wrote: Wed Jul 23, 2025 1:36 pm

dvakman wrote: Wed Jul 23, 2025 11:50 am There will be no replacement discs for Les Mistons. Criterion does not consider it to be in error.

How do you know this?

Somebody on the other forum emailed Mulvaney, but the it's unclear whether he was specifically denying error with Les Mistons on the BD that contains it. So nothing definitive as far as I know. As far as I remember it usually takes a while before they acknowledge such things.

Zot! wrote: Wed Jul 23, 2025 2:52 pm Well, in that case I hope Les Mistons looks better on my screen than what macaca posted as a comparison with the BFI, because that is egregious.

nusilver wrote: Fri Feb 20, 2026 2:07 pm Plot twist: I got an e-mail from Criterion this morning letting me know that the 400 Blows Blu-ray disc from the new set has been updated to correct the issues with Les Mistons! The last time I talked to them about this was last July! Crazy that they followed up on this after so long.

Thanks for reaching out. I'm happy to help you on behalf of Jon.

Here are the full details regarding THE 400 BLOWS replacement program:

We've made a correction to our 400 BLOWS Blu-ray disc (from THE ADVENTURES OF ANTOINE DOINEL set) where LES MISTONS is presented in the correct color space.

If you would like us to ship a replacement to you, please send us the following:

Your name and US or Canadian mailing address that will be valid for at least the next month; please type this information out in the body of the email
If the disc need to be sent internationally, please send $17.00 USD to [email protected] via PayPal to offset some of our shipping costs
A photo of the defective Blu-ray disc with your name and date written on the front/art side (using a sharpie or paint marker - you can write this info on the lighter portion of the disc, and take a photo against a light source so your name and date are visible). Please do not write on the packaging or 4K UHD disc.
A snapshot of your original purchase receipt, if available
Replacement discs are going out now on a rolling basis, typically processed within 1-2 weeks.

Tracking will be emailed to you automatically from our Pitney shipping account once the disc is being packed.

Finally, please hold on to the issue disc for now but discard them as soon as the replacement is received successfully.

Let us know if you have any questions or concerns.

Best,

Jill

im_online wrote: Fri Feb 20, 2026 9:31 pm I emailed them for full instructions:

Thanks for reaching out. I'm happy to help you on behalf of Jon.

Here are the full details regarding THE 400 BLOWS replacement program:

We've made a correction to our 400 BLOWS Blu-ray disc (from THE ADVENTURES OF ANTOINE DOINEL set) where LES MISTONS is presented in the correct color space.

If you would like us to ship a replacement to you, please send us the following:

Your name and US or Canadian mailing address that will be valid for at least the next month; please type this information out in the body of the email
If the disc need to be sent internationally, please send $17.00 USD to [email protected] via PayPal to offset some of our shipping costs
A photo of the defective Blu-ray disc with your name and date written on the front/art side (using a sharpie or paint marker - you can write this info on the lighter portion of the disc, and take a photo against a light source so your name and date are visible). Please do not write on the packaging or 4K UHD disc.
A snapshot of your original purchase receipt, if available
Replacement discs are going out now on a rolling basis, typically processed within 1-2 weeks.

Tracking will be emailed to you automatically from our Pitney shipping account once the disc is being packed.

Finally, please hold on to the issue disc for now but discard them as soon as the replacement is received successfully.

Let us know if you have any questions or concerns.

Best,

Jill

TMDaines wrote: Mon Feb 23, 2026 3:28 pm

im_online wrote: Fri Feb 20, 2026 9:31 pm I emailed them for full instructions:

Thanks for reaching out. I'm happy to help you on behalf of Jon.

Here are the full details regarding THE 400 BLOWS replacement program:

We've made a correction to our 400 BLOWS Blu-ray disc (from THE ADVENTURES OF ANTOINE DOINEL set) where LES MISTONS is presented in the correct color space.

If you would like us to ship a replacement to you, please send us the following:

Your name and US or Canadian mailing address that will be valid for at least the next month; please type this information out in the body of the email
If the disc need to be sent internationally, please send $17.00 USD to [email protected] via PayPal to offset some of our shipping costs
A photo of the defective Blu-ray disc with your name and date written on the front/art side (using a sharpie or paint marker - you can write this info on the lighter portion of the disc, and take a photo against a light source so your name and date are visible). Please do not write on the packaging or 4K UHD disc.
A snapshot of your original purchase receipt, if available
Replacement discs are going out now on a rolling basis, typically processed within 1-2 weeks.

Tracking will be emailed to you automatically from our Pitney shipping account once the disc is being packed.

Finally, please hold on to the issue disc for now but discard them as soon as the replacement is received successfully.

Let us know if you have any questions or concerns.

Best,

Jill

$17 to offset shipping costs... How are you sending it?

Zot! wrote: Fri Feb 20, 2026 5:48 pm

nusilver wrote: Fri Feb 20, 2026 2:07 pm Plot twist: I got an e-mail from Criterion this morning letting me know that the 400 Blows Blu-ray disc from the new set has been updated to correct the issues with Les Mistons! The last time I talked to them about this was last July! Crazy that they followed up on this after so long.

So write to Mulvaney?

nusilver wrote: Tue Feb 24, 2026 2:03 am

Zot! wrote: Fri Feb 20, 2026 5:48 pm

nusilver wrote: Fri Feb 20, 2026 2:07 pm Plot twist: I got an e-mail from Criterion this morning letting me know that the 400 Blows Blu-ray disc from the new set has been updated to correct the issues with Les Mistons! The last time I talked to them about this was last July! Crazy that they followed up on this after so long.

So write to Mulvaney?

What? lol. Mulvaney wrote to me. Also, why is this a question?

swo17 wrote: Tue Feb 24, 2026 2:08 am

nusilver wrote: Tue Feb 24, 2026 2:03 am

Zot! wrote: Fri Feb 20, 2026 5:48 pm
So write to Mulvaney?

What? lol. Mulvaney wrote to me. Also, why is this a question?

Zot! is saying "So I should write to Mulvaney if I want a replacement disc?"

filmyfan wrote: Wed Feb 25, 2026 10:15 pm In the queue - 2-3 weeks the super prompt email said!