criterionforum.org

Hmm....downloaded Apple TV app just now, tried to log in with credentials I set up at the end of January, won’t let me log in. Reset PW, let me in (but not on the website) but asks me to subscribe at full price....can’t view anything without resolving this.

Quit the app and restarted and now it’s working!



Sent from my iPad using Tapatalk

No current mention of Roku or Chromecast support in current help pages (so far as I can see)....

I believe those are the old "movie of the week" help pages and a Roku app is meant to launch sometime today.

No Roku for us yet -- I keep hoping they will support Chromecast... Or should Roku be significantly better than a Chromecast Ultra?

Michael Kerpan wrote: Mon Apr 08, 2019 2:30 pm No Roku for us yet -- I keep hoping they will support Chromecast... Or should Roku be significantly better than a Chromecast Ultra?

The channel isn't up yet so you're not missing anything. I'm sure Roku will be available once the channel officially starts.

I signed up as "charter member" last night and can't find a criterion APP in apple tv APP store. Am I doing something wrong?

The channel has been up for over an hour. I've started five different films to confirm playback, explore, etc.

I have it working on AppleTV and iPad, don’t see a Roku app yet.

At 6 this morning I tried logging onto the vhx site but it wouldn't let me pass. Slept on it a bit and tried again and it worked. I have an Amazon Fire TV app and so far the interface is good. Different which surprised me, but good.

The desktop version is now running. Search was a little buggy at first but seems better now.

iPad version allows downloads for offline viewing! Pretty sweet. I found a few SD titles that don’t seem to scale properly to fill the screen on the Apple TV app. Like “Ariel”


Sent from my iPad using Tapatalk

About to try to get the Apple app. Was on Roku, only thing I could try was the VHX thing, and although it had lots of selections, none of them played on my tv (just like before since week #2 preview), so guess I'm waiting like everybody else for the real Roku app.

Oh and website, my monitor's quite old now, so I can't play any movies there, like I expected. Could with FilmStruck...

So Apple TV 4K still getting the same dropped frames every few seconds I was getting with FilmStruck. (On 1080p plasma.) Next stop: the Rokus... still waiting on the app.

I'm on the desktop version. Any way to turn off subtitles on foreign films? The help page is talking about a "..." speech bubble icon next to the fullscreen icon, but I don't see it on any film I've tried.

The Roku app is up and running now

I’m still experiencing the same stuttering frames issue on Apple TV with the Criterion Channel app as I had been with the VHX app. Not surprising, as the Criterion Channel app is layered on top of VHX.

Has anyone yet found a way to report bugs/issues? I would have thought they’d have a support infrastructure in place for their launch.

You can hit "contact support" on the phone app. It brings up the e-mail address [email protected], the subject line "Feedback on The Criterion Channel", and then a listing of:

Device:
Version:
App Version:

So if you're speaking to a specific app like Roku, etc, I would just write my own e-mail and say it's for the Roku app, etc.

Watching on my Roku, very happy so far.

A fair few UX issues but I expect these would get straightened out in the next few weeks. Images look a bit weird/downgraded in the Roku app. Also, none of the extras appear when you go into a title that should have some, not an issue on the website itself.

On my android device using the browser, videos do not play.

I could have spent the whole evening wondering what to watch, so just pulled the trigger on the Jacques Demy docu. in the end. Best Monday in ages!

Only real observation I have about the channel on the 4K Roku is how low-res the thumbnail images look when browsing, presumably because of the fact that the text and layout of the channel is 4K then the thumbnails have to be stretched in order to fit. It's kind of a bummer.

Hello, I was very excited to see the Criterion Channel startup today.
I subscribed early back in Feb. I think it was. I've been trying to get a hold of support during that time to confirm
if Android TV (i.e. NVidia Shield) would be supported.
I had a nagging suspicion that it might not be supported as I've run into this before before with another streaming service (Acorn TV).

I checked today and indeed disappointingly the app is not available on my Shield.

Does anyone know if it might be supported in the near future or how I can get a hold of support and ask them that.

I have three Shield boxes in the home including one in my main dedicated Movie room.
So this is very important for me.

I don't know why sometimes Android TV doesn't seem to be supported. I know there is some differences between normal Android OS and Android TV OS, but surely if so many other
streaming services can work on Android TV, I don't understand why others can't or won't.

Thanks,

-- Sanjay

Via the amazon firestick (which I purchased in the first place for filmstruck) I get the message:

“This device does not support secure video playback”

...when I try to play a film. Firmware is up to date. Anyone else having similar issues? I signed up for the year & followed instructions to insert code correctly, etc.

Thanks

Is the Fire Stick plugged into an HDCP 2.2 compliant port?

Watching Mikey and Nicky now on a Roku and there's so much digital noise. So, so much. My first impression isn't a very positive one, never had image quality concerns like this with Filmstruck.

jedgeco wrote: Tue Apr 09, 2019 1:07 am Is the Fire Stick plugged into an HDCP 2.2 compliant port?

Thanks for the reply...I'm not sure! But I'll try & find out. It's a Panasonic st-50, so about 5 years old.

I have to go and get a Roku tomorrow in order to watch this on my TV, but I've tested it on my laptop and iPhone (yeah, I know, I was on break from work) so far. iOS app looks pretty flawless, though of course that's on a tiny screen. Looks fine on my laptop in Chrome unless I set it to full screen, in which case it starts dropping frames. Weird. But I'm not too concerned just yet.