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Posted: Sun Sep 16, 2007 4:43 am
by carax09
I'm hoping to hear that Domino's poster experience was an aberration, before I place my order. Anyone else have a poster shipped?
Posted: Sun Sep 16, 2007 4:50 am
by tasog37
carax09 wrote:Anyone else have a poster shipped?
I had the two Janus posters; they came in two posters tubes taped together securely with packaging tape. Everything came perfectly.
Posted: Sun Sep 16, 2007 5:42 am
by domino harvey
I emailed them about this on Thursday and have yet to hear back... I'm very disappointed in Criterion for choosing a fulfillment center that delivers this "premium" level of shipping and customer service.
Posted: Sun Sep 16, 2007 7:04 am
by Shrew
I got a single tube to hold my Pierrot le Fou poster, but the tube obviously got bent somewhere and busted open a bit. Still, there wasn't much damage to the poster itself.
Posted: Sun Sep 16, 2007 3:40 pm
by bjeggert82
tasog37 wrote:carax09 wrote:Anyone else have a poster shipped?
I had the two Janus posters; they came in two posters tubes taped together securely with packaging tape. Everything came perfectly.
I ordered a "Grand Illusion" poster. It arrived Thursday. Paper quality is great, thick and sturdy. It looks phenomenal. I'm getting it professionally framed.
Posted: Tue Sep 18, 2007 5:25 pm
by Lino
If I make a pre-order, does my credit card get charged at the time of the order or only when it gets a dispatchment?
Also, has anyone from Europe made any "bulky" orders yet? And if so, did you get any problems with customs?
Posted: Tue Sep 18, 2007 5:52 pm
by Subbuteo
Lino wrote:If I make a pre-order, does my credit card get charged at the time of the order or only when it gets a dispatchment?
Also, has anyone from Europe made any "bulky" orders yet? And if so, did you get any problems with customs?
Didn't think they delivered outside of US & Canada?
Posted: Tue Sep 18, 2007 8:03 pm
by Lino
Well, I tried to make an order and there are plenty of countries to choose from. So, yes - I guess they do.
Posted: Tue Sep 18, 2007 9:10 pm
by Tribe
Lino wrote:If I make a pre-order, does my credit card get charged at the time of the order or only when it gets a dispatchment?
Not charged until shipped.
Tribe
Posted: Wed Sep 19, 2007 12:39 am
by domino harvey
A different sort of Crit Rep finally contacted me, they're shipping me a new poster free of charge. Took a little while but I'm satisfied with how they handled their error! =D>
Posted: Wed Sep 19, 2007 1:00 pm
by Lino
Tribe wrote:Lino wrote:If I make a pre-order, does my credit card get charged at the time of the order or only when it gets a dispatchment?
Not charged until shipped.
Thank you, much appreciated!
Posted: Sat Sep 22, 2007 2:18 pm
by rmp
I really wanted to order the Pierrot le Fou poster, but now I'm a bit wary.
Although, I suppose their customer service has dealt with the problems well enough.
Posted: Sat Sep 22, 2007 5:14 pm
by domino harvey
I got my replacement poster yesterday via 2-day express and it came in a nice, one-piece sturdy tube! I would say order with confidence.
Posted: Fri Oct 19, 2007 8:38 pm
by domino harvey
Anyone else get a gift certificate for being an early shopper? Pretty neat.
Posted: Fri Oct 19, 2007 8:45 pm
by Gigi M.
Anyone would like to comment on the store shipping policy? Do they ship early?
Posted: Sat Oct 20, 2007 2:08 am
by eez28
domino harvey wrote:Anyone else get a gift certificate for being an early shopper? Pretty neat.
Yeah, it was a very nice gesture. I think i'm going to use it on Sawdust.
Posted: Thu Oct 25, 2007 3:53 am
by Spunky714
Gigi M. wrote:Anyone would like to comment on the store shipping policy? Do they ship early?
I placed an order for Breathless, Days of Heaven, and Under the Volcano last week. They still haven't arrived.
I called the Customer Service Line and they said they were sold out, and should be restocked soon, and my order should be shipping out on Thursday, meaning I may get it on Monday of next week at the earliest. So, no, they do not ship early.
Posted: Thu Oct 25, 2007 6:10 am
by cdnchris
Gigi M. wrote:Anyone would like to comment on the store shipping policy? Do they ship early?
Mine shipped yesterday, the day of release.
Posted: Thu Oct 25, 2007 7:20 pm
by glaswegian tome
Boy, I hope that's just them working out the kinks, and not something that's going to be a regular practice....
Posted: Tue Nov 20, 2007 6:19 pm
by Jeff
TheThe wrote:This is a Rant / Question:
I was initially very excited when they opened up the Criterion Online Store. Then I discovered that their discount was only 20% (not too good). But then I further discovered that during September they offered an additional 10%... So I then immediately started to figure out what the total discount would be if I combined all that with a further $50 dollars off with their over-500-purchase coupon... and pretty soon it became very competitive with DVDPlanet. The trick was to order as close to $500 without going too high over. This took me a while, but I finally managed to get my order in at $503.
But as of right now I have yet to receive the promised $50 Coupon. Is anyone else in this situation? Or have people already received their first coupons?
Also, when I first placed my LARGE $503 order I was promised that I would still be able to have a Take10 percent off on whatever I bought with the $50 once it came (since it all was intended to take place in september). If they don't honor this (since this is now november) my penny-saving calculations will be off and my inner cheapskate will will feel cheated!
Posted: Tue Nov 20, 2007 9:36 pm
by Nuno
It seems that the store doesn't send to other countries...
Does somebody have an idea of how I can get the poster of "Pierrot le Fou"? Thanks...
Posted: Tue Nov 20, 2007 10:28 pm
by Shrew
Have they also stopped their weekly deal offering 25% off? I was hoping something nice might show up in the rotation so I could use that $10 coupon.
Posted: Tue Nov 20, 2007 11:43 pm
by LightBulbFilm
domino harvey wrote:Anyone else get a gift certificate for being an early shopper? Pretty neat.
Woah I just noticed this. I may have already thrown the box away... Where was this certificate? I placed my order the first week the store went up.
Posted: Tue Nov 20, 2007 11:52 pm
by eez28
Shrew wrote:Have they also stopped their weekly deal offering 25% off? I was hoping something nice might show up in the rotation so I could use that $10 coupon.
I was waiting to do the same thing.
Posted: Wed Nov 21, 2007 1:45 am
by Shrew
domino harvey wrote:
Anyone else get a gift certificate for being an early shopper? Pretty neat.
Woah I just noticed this. I may have already thrown the box away... Where was this certificate? I placed my order the first week the store went up.
It wasn't a tangible item, but a code for $10 off that they would have sent you separately in an e-mail.