Where's My Criterion?

News on Criterion and Janus Films
Post Reply
Message
Author
User avatar
Cronenfly
Joined: Thu Jul 19, 2007 4:04 pm

#576 Post by Cronenfly »

Anybody know if it's possible to cancel in process orders from DVD Planet? I wouldn't think so, but given that my Walker/Pierrot order has been in processing limbo for +- 2 weeks, maybe they'd make an exception...
User avatar
domino harvey
Dot Com Dom
Joined: Wed Jan 11, 2006 6:42 pm

#577 Post by domino harvey »

Cronenfly wrote:Anybody know if it's possible to cancel in process orders from DVD Planet? I wouldn't think so, but given that my Walker/Pierrot order has been in processing limbo for +- 2 weeks, maybe they'd make an exception...
Call them, if they say it's getting ready to ship, hold them to it and call back every day til they cancel it
User avatar
Tribe
The Bastard Spawn of Hank Williams
Joined: Tue Nov 02, 2004 11:59 pm
Location: Toledo, Ohio
Contact:

#578 Post by Tribe »

domino harvey wrote:
Cronenfly wrote:Anybody know if it's possible to cancel in process orders from DVD Planet? I wouldn't think so, but given that my Walker/Pierrot order has been in processing limbo for +- 2 weeks, maybe they'd make an exception...
Call them, if they say it's getting ready to ship, hold them to it and call back every day til they cancel it
I already tried that...you'll lose the pre-order price. I should add they quite the assholes about it too when I asked....which they had never been before. It's the last they get my business after this.

Tribe
User avatar
Cronenfly
Joined: Thu Jul 19, 2007 4:04 pm

#579 Post by Cronenfly »

Tribe wrote:
domino harvey wrote:
Cronenfly wrote:Anybody know if it's possible to cancel in process orders from DVD Planet? I wouldn't think so, but given that my Walker/Pierrot order has been in processing limbo for +- 2 weeks, maybe they'd make an exception...
Call them, if they say it's getting ready to ship, hold them to it and call back every day til they cancel it
I already tried that...you'll lose the pre-order price. I should add they quite the assholes about it too when I asked....which they had never been before. It's the last they get my business after this.

Tribe
I don't mind not getting them at the pre-order price; I'm just impatient between this and some sour transactions with CD Wow (a month and a half running to get Drunken Angel to ship from the latter). With CC prices recently falling in Canada (I saw This Sporting Life in store for $28, Pierrot for $30 from Amazon.ca, which is pretty unprecedented and, given shipping costs to Canada, pretty comprable to most online retailers in the USA and elsewhere), waiting not only for however long it takes Walker/Pierrot to ship but then another 2-4 weeks for delivery is a much less enticing proposition than when I pre-ordered in December.
User avatar
fdm
Joined: Fri Apr 21, 2006 5:25 pm

#580 Post by fdm »

arsonfilms wrote:Last Emperor arrived today from DVDPlanet... in an envelope. I figured at the very least THAT one would come in a box, since the damn thing is two inches thick, but no. Damage was minimal and limited to some crushing around the corners, but it could easily have gone the other way. I've still got Pierrot le Fou on the way from them, but it'll be a long time before I pre-order items from them again.
DVD Planet re-shipped my previously bubble-bagged/damaged Lubitsch Musicals in same box as Last Emperor. (Else maybe I would have gotten another bubble-bag shipment. Or two.) So, whew.

(Last week Amazon sent me 2 Ford at Fox mini-boxes I ordered in one large bubble-bag - they got massacred (the bag tore wide open somewhere along the (UPS 2-day) line); I even had them re-ship one of them separately and asked for no bubble-bag just to see, but they sent that one in a bubble bag too. Returned all 3 yesterday for refund.)

(Running out of options to avoid cardboard damage hell...)
User avatar
domino harvey
Dot Com Dom
Joined: Wed Jan 11, 2006 6:42 pm

#581 Post by domino harvey »

Yeah I've been getting bubble bags from Amazon like crazy. Luckily I'm on the Prime plan (sounds like you are also) so they haven't gotten harmed yet in their two day journey, but I am okay with it knowing how good Amazon is about quick replacements/returns.
User avatar
fiddlesticks
Joined: Fri Sep 21, 2007 12:19 am
Location: Borderlands

#582 Post by fiddlesticks »

I've never gotten a bubble bag from Amazon (any Amazon) for any size order. Even single item shipments come securely wrapped in a cardboard cocoon. And I'm not on Prime; I always opt for Super Saver. Hmm.

I've also never had anything that did come in a bubble mailer arrive with any damage that I've noticed. I've never been a lucky person, so I must be dead, and heaven looks a lot more like Ohio than I anticipated.
jaredsap
Joined: Tue Jun 05, 2007 5:24 am
Location: Los Angeles

#583 Post by jaredsap »

fiddlesticks wrote:I've never gotten a bubble bag from Amazon (any Amazon) for any size order. Even single item shipments come securely wrapped in a cardboard cocoon. And I'm not on Prime; I always opt for Super Saver.
Ditto.
User avatar
Cronenfly
Joined: Thu Jul 19, 2007 4:04 pm

#584 Post by Cronenfly »

So my Walker/Pierrot order at DVD Planet is now on backorder, even though Walker's now listed as in stock. Does this bode well or badly for my order getting shipped anytime soon?
User avatar
Tribe
The Bastard Spawn of Hank Williams
Joined: Tue Nov 02, 2004 11:59 pm
Location: Toledo, Ohio
Contact:

#585 Post by Tribe »

Cronenfly wrote:So my Walker/Pierrot order at DVD Planet is now on backorder, even though Walker's now listed as in stock. Does this bode well or badly for my order getting shipped anytime soon?
The last time I spoke with them (about a week ago) I was told they were expecting both to be in by March 15. But your guess is as good as mine.

Tribe
User avatar
Cronenfly
Joined: Thu Jul 19, 2007 4:04 pm

#586 Post by Cronenfly »

Tribe wrote:
Cronenfly wrote:So my Walker/Pierrot order at DVD Planet is now on backorder, even though Walker's now listed as in stock. Does this bode well or badly for my order getting shipped anytime soon?
The last time I spoke with them (about a week ago) I was told they were expecting both to be in by March 15. But your guess is as good as mine.
That's unfortunate (March 15?!?!). I sent them an e-mail asking if they'd ship Walker seperately (seeing as it's now seemingly back in stock). Just have to wait and see, I guess...
User avatar
thethirdman
Joined: Wed Nov 03, 2004 8:26 pm

#587 Post by thethirdman »

The temp charge for Pierrot le fou just showed up on my credit card and it is listed as in stock. Hopefully, the shipping notices will be sent out today.
User avatar
Luke M
Joined: Fri Jul 13, 2007 1:21 am

#588 Post by Luke M »

Got a shipping notice today for Walker but not Pierrot Le Fou.
User avatar
dave41n
Joined: Fri Jan 13, 2006 4:17 am
Location: CO

#589 Post by dave41n »

Just got a shipping notice for Pierrot Le Fou from DVDPlanet. It'll arrive about three weeks after release date. That's so great. It's Amazon for me from here on out.
User avatar
denti alligator
Joined: Thu Nov 04, 2004 1:36 am
Location: "born in heaven, raised in hell"

#590 Post by denti alligator »

dave41n wrote:Just got a shipping notice for Pierrot Le Fou from DVDPlanet. It'll arrive about three weeks after release date. That's so great. It's Amazon for me from here on out.
Ditto, but DVDPlanet prices will keep me returning to them. Anyway, it's not like I would have watched the film had I received it two weeks ago.
User avatar
domino harvey
Dot Com Dom
Joined: Wed Jan 11, 2006 6:42 pm

#591 Post by domino harvey »

Sure I got the Pierrot notice this morning, but where's the Forbidden Hollywood shipping notice #-o
User avatar
Jean-Luc Garbo
Joined: Thu Dec 09, 2004 5:55 am
Contact:

#592 Post by Jean-Luc Garbo »

Sweet! My notice for Pierrot came today after I e-mailed them about its status. :) I was watching the Janus trailer when it really started to bug me that it hadn't arrived yet. Express shipping for free would be nice, but it's a busy week so I can wait a little longer. I've been a customer for two years so I'm glad this is the only time they've messed up.
User avatar
fiddlesticks
Joined: Fri Sep 21, 2007 12:19 am
Location: Borderlands

#593 Post by fiddlesticks »

By now, the Drunken Angel I ordered from CD-WOW on Jan. 13 must be stone cold sober and able to fly here on its own... :?
User avatar
Cronenfly
Joined: Thu Jul 19, 2007 4:04 pm

#594 Post by Cronenfly »

fiddlesticks wrote:By now, the Drunken Angel I ordered from CD-WOW on Jan. 13 must be stone cold sober and able to fly here on its own... :?
Maybe your copy and mine can stage a break out? I'm past the point of anger/antsiness on this one; I'm just damn curious to see how long it's going to take.
User avatar
Luke M
Joined: Fri Jul 13, 2007 1:21 am

#595 Post by Luke M »

Finally got my shipping confirmation for Pierrot Le Fou. I'm still gonna order from them. I'm upset about the shipping but I've still got tons of movies I have watched yet.

Their coupons and frequent buyer points keep me coming back.
User avatar
Luke M
Joined: Fri Jul 13, 2007 1:21 am

#596 Post by Luke M »

Today I got shipping confirmation for Mafioso, Antonio Gaudi and The Ice Storm. DVD Planet got those 3 out pretty quickly.
User avatar
username-Italian Style
Joined: Mon Feb 18, 2008 12:19 am
Location: Midwest, U.S.A.

#597 Post by username-Italian Style »

I spent 27 dollars on Mafioso through Amazon. I pre-ordered it a couple days before its release because I didnt think any stores would carry it any cheaper. Then on March 18th I went to Hastings and saw Mafioso for 19.99. I was pretty upset knowing that i spent more money on a dvd that I havent even recieved yet. To make things worse when I finally got it, a week later...the case was all cracked and no postcard. I dont think Ill buy from Amazon again or ever spend more than 20 dollars for a criterion.
User avatar
kaujot
Joined: Mon May 08, 2006 10:28 pm
Location: Austin
Contact:

#598 Post by kaujot »

username-Italian Style wrote:I spent 27 dollars on Mafioso through Amazon. I pre-ordered it a couple days before its release because I didnt think any stores would carry it any cheaper. Then on March 18th I went to Hastings and saw Mafioso for 19.99. I was pretty upset knowing that i spent more money on a dvd that I havent even recieved yet. To make things worse when I finally got it, a week later...the case was all cracked and no postcard. I dont think Ill buy from Amazon again or ever spend more than 20 dollars for a criterion.
Hastings, from what I've seen, only has a few $19.99 Criterions, among them Mafioso and Viridiana. The have other cheap ones, though, like Wages of Fear, La Jetee/Sans Soleil, and The Virgin Spring.
User avatar
Zumpano
Joined: Wed Nov 03, 2004 3:43 pm
Location: Seattle, WA

#599 Post by Zumpano »

Eeek. Bought "The Naked Prey" while on a trip to Oklahoma, got it home and opened it to find no disc inside. Now I have to do the exchange deal with the rather-limited-in-selection DVD section at the Best Buy up here in Seattle (It is unavailable at every nearby location according to their website).

Cue sad viol(e)in(ce)?
User avatar
TheGodfather
Joined: Sun Sep 17, 2006 8:39 pm
Location: The Netherlands

#600 Post by TheGodfather »

Got my shipping notice yesterday from dvdpacific for the Silent Ozu - Eclipse set. Nice and early. Good going from dvdpacific again =D>
Post Reply