Criterion Collection Store

[fiendishthingy]

Their order support FAQ says that “shipping fees, sales tax, and gift certificates do not count toward the loyalty program.”

[MV88]

The gift cards have always been sent out the day before the flash sale, correct? Assuming that holds, I’m surprised that not only are they doing it on a Wednesday this time but that it’s also the same day as the new announcements (unless those are being postponed?).

[swo17]

When that happens, doesn't the code usually come in an email teasing the sale?

[ryannichols7]

The gift cards have always been sent out the day before the flash sale, correct? Assuming that holds, I’m surprised that not only are they doing it on a Wednesday this time but that it’s also the same day as the new announcements (unless those are being postponed?).

there was no "clock" post on social media, which they historically do the night before a flash sale. they would be fools to not do it the week of the Lynch title, I would be really shocked if its anything but next Tuesday

[MV88]

Ah, so I’m guessing the gift cards were sent out in error then, but the fact that it even happened is probably a good sign that the sale is indeed happening soon (the 21st looking very likely now).

[goblinfootballs]

Corrected codes were sent out later, and gift cards are not always sent out the day before a sale.

I figured they wouldn't do a flash sale that would end on an announcement day as much as they'd wait for Inland Empire.

[FrauBlucher]

Has anyone received an email?

[What A Disgrace]

I got mine. The sale is officially on for tomorrow, at noon ET.

[FrauBlucher]

[pzadvance]

What are the odds they’ll confirm my order and update my reward points in time for me to use the resulting $50 reward certificate on another order before the sale closes?

Do they typically hold back order confirmations during a busy sale day?

[FrauBlucher]

They confirmed my order at 12:05.

[swo17]

I received a $50 certificate at the same time as my order confirmation, within 5-10 minutes of placing my order at the start of the sale

[FrauBlucher]

That's pretty generous that they allow the $50 reward certificate to be used for same sale

[pzadvance]

Glad i checked! Turned out i input some incorrect card info so it was on hold. All confirmed now!

[Finch]

I only went for Cure and After Life since I need to ring fence monies for next month for the Mexico Macabre set and the UK Texas Chainsaw Massacre 4k as well as $50 for the upcoming Kino sale.

[goblinfootballs]

Going on 3.5 hours with no confirmation email, order listed as pending on my dashboard.

[Finch]

FWIW, the confirmation email for my order dropped within two minutes of me placing my order. Hope they can sort it out for you.

[therewillbeblus]

Also the $10 promo code that didn’t work initially last week worked when I re-entered it manually with today’s order, even though it showed up as invalid already punched in my cart. Maybe a glitch others can benefit from?

[dwk]

Odd, it took about 6 hours for my confirmation email to arrive.

[MV88]

Hmm. To those of you who received your confirmation emails hours later, when did you place your orders? I placed mine at 12:11 p.m. EST and received the confirmation email just 7 minutes later, so I’m wondering if the emails started going out slower later into the afternoon.

[fiendishthingy]

I ordered shortly before 8 PM and received my confirmation email immediately, though maybe things had slowed down by that point.

[brundlefly]

Placed my order at around 12:15pm Eastern, received my $50 gift card at 12:24pm, received my order confirmation at 6:45pm.

Right after placing my order, I went back to the site add something to my wish list, and search capabilities seemed to be down. So maybe I hit the eye of the hiccup.

[dwk]

I ordered about 10 minutes after the sale started and, as I said, did not get a confirmation until 6 hours later.

[therewillbeblus]

Ordered around 4 and got everything immediately - probably an issue with traffic at the start, which is nothing new (even if this particular glitch is)

[Cash Flagg]

Also the $10 promo code that didn’t work initially last week worked when I re-entered it manually with today’s order, even though it showed up as invalid already punched in my cart. Maybe a glitch others can benefit from?

My $10 code is still incorrectly stating that it’s been used.