Where's My Criterion?

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thethirdman · #201 Post by **thethirdman** » Thu Aug 17, 2006 7:14 pm

I received my Rohmer set from Amazon. I cannot say that I am pleased by the condition. The front of box is pinched inward and the corners are crumpled. I think it is more likely the fault of Criterion rather than Amazon. The Rohmer set has the sloppiest packaging I have seen from Criterion for a box set. The older style boxes (Orphic Trilogy and Dreyer sets) were a little too big, but this is ridiculous. They should have at least made the box like the Cassavetes set. There seems to be enough room for one more title. Did they overestimate the size of the book?

kieslowski_67 · #202 Post by **kieslowski_67** » Fri Aug 18, 2006 2:16 am

Anyone ordered this box set from DVDPlanet? I just checked my account and found this item was not shipped as of yet.

Gigi M. · #203 Post by **Gigi M.** » Fri Aug 18, 2006 2:18 am

Yeah, me and you about a dozen other morons who still haven't even receive a shipment notice.

#204 Post by **Matt** » Fri Aug 18, 2006 3:02 am

I'm one of those morons. I checked my account today, saw that it was BACKORDERED and promptly called and canceled. If I had ordered it from Amazon for four dollars more, it would have been here by now (Amazon Prime free trial!)

rwaits · #205 Post by **rwaits** » Fri Aug 18, 2006 7:36 pm

Their customer service is terrible. I know I keep harping on it, but so is their (sorta) new site. I placed a sizable order with them recently, including the Rohmer box--I'm going to hold out until the backorder is filled, but this will probably be my last order with dvdplanet.

fdm · #206 Post by **fdm** » Sat Aug 19, 2006 12:10 am

Thought there might be some relationship between the dvdplanet/digitaleyes "merger" and/or Criterion changing over to Image for distribution regarding delays, but that thought has pretty much been erased given how much time has passed since those events. Sigh.

Digitaleyes (and dvdplanet) on average have resulted in the least amount of sustained damage to those 'lovely/adorable' cardboard packages (though even they have not been 100% -- would only take a little thought and care by the packers, but that seems to be a rarity anymore). So may still stick with them regardless if they can manage to keep doing little/no damage to them; otherwise I just might become a little more choosy about what I get, if indeed Criterion is going all cardboard all the time (been doing so with other companies' cardboard cr*p).

(Yeah, I know, easy to say...)

Gigi M. · #207 Post by **Gigi M.** » Sat Aug 19, 2006 12:37 am

Speaking of DVDPlanet, still no sign of Six Moral Tales. Has anyone received a shipment notice?

#208 Post by **domino harvey** » Sat Aug 19, 2006 12:39 am

gigimonagas wrote:Speaking of DVDPlanet, still no sign of Six Moral Tales. Has anyone received a shipment notice?

nope though I did get one for Kicking and Screaming

arsonfilms · #209 Post by **arsonfilms** » Sat Aug 19, 2006 12:58 am

still waiting for f#(&ing Amazon to get around to shipping the Moral Tales...

Speaking of which, I'm considering checking out criteriondvd.com for my next purchase. How do they generally compare to Amazon? I usually do Amazon when I have a gift card and dvdplanet when I don't, but I haven't been terribly impressed with either of their timetables, despite the obvious financial advantages. Anybody have any bad experiences with criteriondvd?

gubbelsj · #210 Post by **gubbelsj** » Sat Aug 19, 2006 5:35 am

arsonfilms wrote:I'm considering checking out criteriondvd.com for my next purchase. How do they generally compare to Amazon? Anybody have any bad experiences with criteriondvd?

As I mentioned above, Mr. Arkadin took several weeks to get to me because I believe it was shipped book rate, so that was quite obnoxious. But every other pre-order, and there have been about twenty of those, has arrived on or before the street date, sometimes well before. From my experience, they ship faster than Amazon. One other thing to consider, though, is that criteriondvd charges you when you place the pre-order, not when it ships. So far, that hasn't proven to be a problem - after the Arkadin mishap, Amazon was running a special 40% off selected CCs, so I canceled a standing pre-order from criteriondvd, and they reimbursed me the next day. So, I guess I'd say they're reliable and quite fast.

zone_resident · #211 Post by **zone_resident** » Sat Aug 19, 2006 5:05 pm

Amazon shipped Six Moral Tales today.

posto · #212 Post by **posto** » Sat Aug 19, 2006 10:56 pm

I inquired about the status of my Six Moral Tales order at DVD Planet. Their answer:

Thank you for writing DVDPlanet!
Thank you for contacting us. SIX MORAL TALES BY ERIC is not released
UNTIL 9-9-2006. We do not have this item in stock yet. This is a new
release. We are sorry about the delay.
Please contact us if you have any further questions.

Like other members here I was dumb enough to order from them because of $4 difference. Well, there is last time for everything.

Anthony · #213 Post by **Anthony** » Sun Aug 20, 2006 12:15 am

I too had Six Moral Tales on order through DVDPlanet (along with Yi Yi) for over two weeks now. They really piss me off and I don't think I'll use them again. So I called them and cancelled my order... and bought both titles through a local merchant at only a slightly higher price. Screw DVDPlanet.

Eurotrash · #214 Post by **Eurotrash** » Mon Aug 21, 2006 4:19 pm

My Six Moral Tales Box casing was completely ruined as well. It looked absolutely awful. The top and spine are wrinkled and one of the sides is dented inward at the bottom. Criterion should take a little more care of the packaging of boxes and digis before the release the titles.

posto · #215 Post by **posto** » Tue Aug 22, 2006 5:27 pm

For all of you burnt by DVDPlanet: DVD Empire has 10% off sale today and tomorrow.
I cancelled my Six Moral Tales order with DVDPlanet and ordered from Empire. The price is $62.07 not including shipping.

Gigi M. · #216 Post by **Gigi M.** » Thu Aug 24, 2006 9:32 pm

Finally got a shipping confirmation from DVDPlanet this afternoon. Anyone else got one?

Gregory · #217 Post by **Gregory** » Sat Aug 26, 2006 2:50 am

Still not for me.. I checked a couple of days ago and it said "In stock, ships in 24 hours" but now it's back to "On order with manufacturer." I placed this order a month ago so I don't know why they wouldn't have one earmarked to ship to me when they received their shipment.

#218 Post by **domino harvey** » Sat Aug 26, 2006 11:21 pm

well I am so glad that I preordered this so far in advance

rwaits · #219 Post by **rwaits** » Tue Aug 29, 2006 1:26 pm

yeah, I preordered mine about six weeks in advance as well...finally got my shipping confirmation today though.

zone_resident · #220 Post by **zone_resident** » Tue Aug 29, 2006 2:10 pm

Amazon shipped Seduced & Abandoned yesterday.

#221 Post by **domino harvey** » Tue Aug 29, 2006 3:13 pm

finally got my shipping notice for the Rohmer set.

cgray · #222 Post by **cgray** » Tue Aug 29, 2006 3:47 pm

i had preordered mine when it was announced. finally got my shipping confirmation yesterday, after sending a nasty email. sheesh!

#223 Post by **domino harvey** » Tue Aug 29, 2006 4:22 pm

zone_resident wrote:Amazon shipped Seduced & Abandoned yesterday.

I just got this from NetFlix today

Gigi M. · #224 Post by **Gigi M.** » Tue Aug 29, 2006 4:23 pm

That's weird. I got my Rohmer set shipping confirmation on friday from DVDPlanet. What the hell is going on with that company?

#225 Post by **domino harvey** » Tue Aug 29, 2006 5:00 pm

we'll see how we all fare with next week's Criterions... if I have to wait six weeks for those three then I say we storm the castle

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